Frequently
Asked Questions

Everything you need to know

Find answers to common questions about our photography services, booking process, pricing, and more. Can't find what you're looking for? Contact us directly.

We recommend booking at least 2-3 months in advance, especially for weddings and major events. However, we can sometimes accommodate last-minute bookings depending on availability. Contact us to check your preferred date.

A non-refundable deposit is required to secure your date. Date changes are allowed subject to availability. The remaining balance must be paid up to 7 days before the event. For cancellations, please contact us to discuss options.

Yes! Our standard coverage area is within 30km of Seri Kembangan. For locations beyond this, additional travel charges may apply. We're happy to travel anywhere for your special event.

Yes, our prices are flexible depending on your budget, event length, and specific requirements. We believe everyone deserves beautiful photography, so let's discuss what works best for you.

All packages include unlimited shots during the coverage period, professional editing of highlights, and delivery via Google Drive. Some packages also include outdoor sessions. Check our package comparison for detailed features.

Yes! We require a deposit to secure your date, and the remaining balance can be paid anytime up to 7 days before your event. We can also discuss custom payment arrangements for larger packages.

We specialize in weddings (nikah, sanding, engagement), corporate events, graduations, portrait sessions, and private events. Each event type has tailored packages to suit your specific needs.

Yes! We offer both main shooter and second shooter services. Second shooters are perfect for capturing different angles and moments, especially during weddings and large events.

Absolutely! We encourage you to share your vision, preferred styles, must-have shots, and any special requests. Communication before the event ensures we capture exactly what you envision.

Edited photos are delivered via Google Drive within 1 week after your event. For urgent requests or rush delivery, additional charges may apply. We'll keep you updated throughout the editing process.

You'll receive professionally edited highlights from your event. The exact number varies by package and event duration, but we ensure all key moments and best shots are included and beautifully edited.

Our standard packages include edited highlights as we believe in delivering only our best work. However, if you specifically need raw files, we can discuss this as an add-on service.

We use professional-grade cameras, lenses, and lighting equipment to ensure the highest quality photos in any condition. Our gear is regularly maintained and we always bring backup equipment to every shoot.

Yes, we carry professional liability insurance for all our photography services. Your event and our equipment are protected, giving you peace of mind on your special day.

We highly recommend a pre-event consultation, especially for weddings. This helps us understand your vision, discuss the timeline, scout locations, and ensure we're perfectly prepared for your big day.

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